Customer support
For platform help, billing questions, sender registration, campaign approval, or account access, email support@easytext.io.
Include your account email, brand name, sender number if applicable, and a short description of the issue.
Help
Support information for EasyText customers and message recipients.
Effective date: June 17, 2026
Contact: support@easytext.io
6312 FIDDLERS GREEN CIRCLE STE 300For platform help, billing questions, sender registration, campaign approval, or account access, email support@easytext.io.
Include your account email, brand name, sender number if applicable, and a short description of the issue.
If you received a text from one of our customers and need help, reply HELP to the message when supported by the sender.
To stop receiving SMS from a sender, reply STOP. Standard message and data rates may apply.
For brand or campaign registration issues, make sure your submitted website contains a visible contact email, privacy policy, terms and conditions, TCPA compliance page, and clear opt-in language.
EasyText reviews sender details and may request updates before messaging can be approved.